Customer Reviews
Average Rating: 5
Great product and customer service
I have installed the Lycan 5000 both as a backup power source with transfer switch and a source of solar power for selected circuits. I’m very happy with the product overall. It is doing what I had hoped and I have recommended it to a friend who is a solar contractor. The recent update of the BlueTooth app has been helpful. My only complaint is that the solar controller causes considerable radio frequency interference on the shortwave bands (I am a radio amateur). This is not uncommon with these controllers but I would have liked to see chokes on the cables to help reduce it. Now that I’ve had it in operation for several months, I want to say how much I have appreciated this dealer as well. Initially he helped me think through the pros and cons of installing it for my needs. Then he negotiated and tracked the delivery when the address got mixed up. As I was installing it and expanding its uses, he helped me think through options and problem-solve. He was always available with quick responses to my queries. I can’t remember having better customer support from anyone! I look forward to further purchases through this dealer.Howard Zehr (10 May 2022, 17:27)
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